How can we help?
Most questions answered by our Support Agent in seconds. Complex issues escalated to a human within an hour.
Common topics
🏪 Getting started (SMBs)
Sign up takes 3 minutes. Start here →
🏢 Getting started (Brands)
4-week deployment. Book a call →
⚡ Router API
Free 1k calls/day. Get a key →
💳 Billing
Manage your subscription, view invoices, change tier.
🔧 Catalog updates
How automatic catalog sync works + manual override.
🔐 Security
Read our trust center + report issues to security@.
Quick answers
How do I update my menu after onboarding?
You don't have to. Our Catalog Monitoring Agent re-scrapes your site every 4 hours. Price/menu changes auto-sync. You can also push manual updates via the SMB dashboard.
How do I cancel my subscription?
Sign in to the SMB dashboard, click "Cancel subscription." Effective immediately. Data exportable for 30 days after.
My agent isn't appearing on Operator/Claude — what's wrong?
It can take up to 48h for some agent platforms to refresh their index. Check the SMB dashboard status. If status = "active" but no appearances after 48h, email support@.
How do I get my API key?
Go to /api-keys. Self-serve, 60 seconds, free 1000 calls/day.
Is there a Discord or community?
Not yet. Email support@ or sarvesh@ directly until we hit ~200 customers.